Etheria Network | Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Etheria Network online store. We are committed to protecting your data and ensuring your experience remains secure.

1. Information We Collect

When you interact with our store, we collect certain types of information to process your orders and improve our services:

  • Order Information: When you make a purchase, we collect your Minecraft Username, email address, and billing details (such as name and zip code).
  • Device Information: We automatically collect information about your device, including your IP address, time zone, and some of the cookies that are installed on your device.
  • Payment Data: All payments are processed through secure third-party gateways (e.g., PayPal, Stripe). We do not store your credit card or full bank details on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: To deliver the virtual items or ranks to your Minecraft account.
  • Communication: To send you order confirmations, receipts, and respond to support tickets.
  • Fraud Prevention: To screen our orders for potential risk or fraud.
  • Legal Compliance: To comply with tax regulations and our Terms of Service.

3. Sharing Your Information

We only share your Personal Information with third parties that help us run our store:

  • Store Platform: We use a dedicated Minecraft store platform (e.g., Tebex/CraftingStore) to power our shop.
  • Payment Processors: Your data is shared with our payment providers only to the extent necessary to complete your transaction.
  • Legal Requests: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for verifying past purchases and providing long-term support.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Cookies

Our website uses "cookies" to enhance your browsing experience, such as keeping you logged in and remembering what items are in your shopping cart. You can choose to disable cookies through your browser settings, though some features of the store may stop functioning.

Contact Us

If you have questions about our privacy practices or would like to exercise your right to access or delete your data, please contact us:

  • Discord Support: Open a ticket in our official community server.
  • Email: [email protected]

Note: By using this store, you consent to the collection and use of your information as outlined in this policy. We reserve the right to update this policy at any time to reflect changes in our practices.